Amenities & Services


The Powderhorn Chateau indoor pool, located on the ground floor is maintained at between 36 and 38 degrees. This facility is complimentary to house guests. Under 5’s are not permitted in the swimming pool and children aged 5-15yr must have parental supervision when swimming. Use of the swimming pool by outside guests is strictly subject to availability.


A guest laundry is available with self-service. Laundry powder and machine tokens are available from Reception. The hotel drying room is perfect for drying wet ski or hiking gear.

THE SNOWCENTRE @ The Powderhorn (winter only)

An in-house ski and snowboard shop is situated only metres from the hotel reception area, staffed by a fully equipped, highly experienced workshop team. The Snowcentre provides storage for your hardware and is the perfect place for your pre-ski wax and edge before you hit the mountain’s slopes. House guests receive a 20% discount off all hire equipment.


Dempseys Buses run a daily shuttle to Turoa Ski Area (weather permitting). Pick up is from outside the hotel and Reception can arrange vouchers for this service. Shuttles depart from 8.00am and leave early 30 minutes until midday. Return trips are made every hour. Shuttles operate to Whakapapa Ski Area only when Turoa Ski Area is closed due to adverse weather conditions.


A number of activity options require transport to be arranged such as The Old Coach Road and The Mangapurua/Bridge to Nowhere Track. This can be arranged by our Reception staff. Please contact our front desk with your specific requirements. Email us here.


Baby sitters can be arranged on request. This must be completed in advance to ensure a babysitter is secured. It is advisable to request this at time of reservation.